Privacy Policy

This policy explains what personal information Westbourne Real Estate Ltd collects through this website, why we collect it, who can see it, and what you can ask us to do with it.

Draft — not legal advice

This privacy policy is a working draft written to give the site a complete structure before launch. It has not been reviewed by a lawyer and it is not legal advice. Westbourne Real Estate Ltd must have it checked against Nigerian law — including the Nigeria Data Protection Act 2023 — and against how the business actually operates, before this page goes live.

Anything marked [CLIENT TO CONFIRM] is a fact only Westbourne can supply. Those are not drafting gaps; they are questions.

Who we are

Westbourne Real Estate Ltd is a real estate company registered in Nigeria, with its office at 52 Ziks Avenue, Awka, Anambra State. Our registration number is [CLIENT TO CONFIRM]. For anything in this policy you can reach us at admin@westbourneng.com or on 09068379651.

Under the Nigeria Data Protection Act 2023 we are the data controller for the information described here. Our data protection contact is [CLIENT TO CONFIRM].

What we collect

We only collect what you type into a form on this site. We do not ask for and do not want anything more than the list below.

  • Your first name and surname.

  • Your email address.

  • Your phone number, if you choose to give it — it is optional on our enquiry form.

  • The subject of your enquiry, which property or estate it is about, and the message you write.

  • If you apply to become an agent, the additional details that application form asks for.

  • Basic technical information our hosting provider records automatically, such as your IP address and browser, for security and to keep the site working.

What we never collect

This website processes no payments of any kind. There is no checkout, no card form and no bank field anywhere on it, and there never will be.

That means we never ask for and never hold your card number, your bank account details, or a payment schedule. If any page, message or person claiming to be from Westbourne asks you to enter payment details on this website, it is not us. Call the office on 09068379651 before you act on it.

We do not run advertising on this site, and we do not sell, rent or trade your information to anyone.

Why we use it

We use what you give us to reply to you, arrange a viewing, and keep a record of what was discussed so that whoever picks up your enquiry knows where it got to. We commit to replying within 24 hours, Monday to Saturday.

Our lawful basis is your consent when you submit a form, and our legitimate interest in responding to and keeping a record of enquiries about our properties. [CLIENT TO CONFIRM] — confirm this framing with your lawyer.

If you asked about a specific estate, phase or property, we keep that association so we can tell you when something relevant changes. You can ask us to stop at any time.

Who can see it

Inside Westbourne, your enquiry is visible to the staff who handle enquiries and to the founder. Where an enquiry came through one of our registered agents, that agent can see that the enquiry is theirs — no agent can see another agent’s enquiries.

Outside Westbourne, your information reaches only the service providers that make the site work. We use them as processors, on our instructions:

  • Supabase — stores the enquiry database and any files uploaded through the site.

  • Resend — sends the notification email to our office and the acknowledgement email to you.

  • Vercel — hosts the website and serves its pages.

  • Upstash — rate-limits our public forms, which is what stops them being used to send spam.

Where it is held

The providers listed above may hold or process data outside Nigeria. [CLIENT TO CONFIRM] — the exact regions, and the transfer safeguards relied on under the Nigeria Data Protection Act 2023, need to be confirmed and stated here specifically. This is one of the points most worth your lawyer’s time.

How long we keep it

We keep enquiry records for [CLIENT TO CONFIRM], after which they are removed. Records connected to a completed property transaction are kept for as long as the law requires us to keep transaction records — [CLIENT TO CONFIRM].

We never permanently delete records in a way that would destroy an audit trail we are required to hold; where something is withdrawn it is marked inactive and stops being used.

Your rights

Under the Nigeria Data Protection Act 2023 you can ask us to show you what we hold about you, correct it if it is wrong, delete it, or stop using it. You can also withdraw your consent at any time, and object to us contacting you.

Email admin@westbourneng.com or call 09068379651 and say what you want. We will not charge you for it and we will not ask you why.

If you are not satisfied with how we handle it, you can complain to the Nigeria Data Protection Commission. [CLIENT TO CONFIRM] — add the Commission’s current contact details once verified.

Cookies

This site uses only what it needs to function. [CLIENT TO CONFIRM] — the final cookie list depends on what is switched on at launch, and this section must be rewritten to match rather than left general. If any analytics or marketing cookie is added later, this page and a consent banner both have to change before it goes live.

Changes to this policy

If we change this policy we will change the date below. If the change affects how we use information we already hold about you, we will tell you directly.

Drafted 25 August 2026. Not yet reviewed. This date will be replaced with a real “last updated” date when the reviewed version replaces this one.